Every order from Shop Crafty Ashley is crafted with care. Here’s everything you need to know about shipping, custom orders, and our policies.
Shipping Information
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All orders ship from Georgia.
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Ready-to-ship items typically arrive within 2–5 business days.
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Custom orders are usually completed within 7–14 business days, but the exact timeframe will be discussed based on your request. Larger or bulk orders may take up to 3 weeks.
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Rush orders may be available upon request (additional fee may apply).
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Every package comes with a tracking number so you can follow your order.
Custom Orders
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I love creating one-of-a-kind items!
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For custom shirts, tumblers, keychains, gift boxes, or other items, email your request to [email protected].
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Full payment is required before work begins.
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Custom orders are final sale.
Return Policy
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All sales are final.
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If there is an issue with your order (damage, defect, or error on our part), please contact us within 7 days of delivery at [email protected] and we’ll work to make it right.
Terms of Service
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Payments must be completed before your order is processed.
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By placing an order, you agree to our All Sales Final and custom order policies.
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For any questions about these policies, feel free to reach out via email.
Need Help?
Questions about your order, tracking, or custom requests? Email us anytime at [email protected] — we’re happy to help!
Thank you for supporting a small handmade business. Every order is crafted with love and care!